Policies: Business Policies

I want you to be familiar with policies/procedures so that things can run smoothly between us. Please read these very carefully so that there are no misunderstandings later on.

The procedures, practices, policies and benefits described here may be modified or discontinued from time to time. We will update this Site with any changes as they occur but it is up to you to read them regularly.

COMMUNICATION AND WHO TO CONTACT.

info@pioneer-creations.com

TURN AROUND TIME.

When you reach out to us, you will typically receive a response within 24 hours Mo-Fr from 12-6 PM Dublin Time

Responses are not guaranteed during non-office hours. Continue reading for information on when our office hours are.

Responses may be delayed in the event of vacations, holidays, or emergencies. Tabita will do her best to make you aware of these delays in advance.

OFFICE HOURS.
We are based in the UTC. Therefore, our official company office hours are roughly Monday through Friday 12PM – 6 PM UTC.

If you need assistance outside of our normal business hours, we will do our best to accommodate.

NONDISCLOSURE OF COACHING MATERIALS
Materials that we give you in the course of our work together are proprietary and copyrighted. You agree that such proprietary material is solely for your own personal use for the purpose of improving your home life, or starting, growing or marketing your business or service. Any disclosure to a third party is strictly prohibited.

Under no circumstances can the copy in these documents be used or reproduced in whole or part without the express written permission of PioneerU Ltd. The absence of a copyright notice on any given page or material should NOT be construed as an absence of copyright. These copyrights have been successfully defended in the past and it is the policy of PioneerU Ltd. to aggressively defend all intellectual properties. Violation of these copyrights can result in civil litigation, substantial penalties, even criminal prosecution. These marketing materials documents are provided for sample purposes only, not for use.

DECISIONS
You are responsible for decisions made about your home life, work and your business. We are happy to share our opinions, offer resources, or make referrals. However, it is up to you to decide which, if any, to act upon. If you decide to take a recommendation, it is your choice and you take full responsibility for it. If you decide to work with someone based on our referral, you must know the workings of that relationship will be entirely separate of our relationship with you.

FEEDBACK
FEEDBACK FORMS.

From time to time, we will email you to request Feedback, along with a form to submit the feedback. It helps us to know what you like about her services, what results you received, and any potential areas for improvement that you can identify for us. Because we are committed to creating a quality experience, we do take feedback very seriously.

TESTIMONIALS.

From time to time, we will also email you to request written or video testimonials. You are of course under no obligation to provide a testimonial for our services, however we would greatly appreciate it if you took the time to do so. Thank you in advance!

REFERRAL PARTNERS
Many times, we have had the opportunity to send a client referrals and we are absolutely thrilled to do it. This happens often most probably because we get to know a client’s business intimately and become keenly aware of who their ideal clients are, as well as the results that people get from the services they provide. This means that, occasionally, you may receive a referral from us, depending on the circumstances.

On the flip side, our clients regularly send referrals to us as well. In essence, we become referral partners. So, that said, here’s what I propose: if you overhear a woman entrepreneur saying she’d like to hire us or that she is struggling to grow their online business, then please feel free to make an introduction.